你有没有注意到，在即时通讯和电子邮件的信息越来越短，而且有时变得越来越难读懂？似乎在商务环境和工作中的使用的书面语言充满了缩写，其实也就是所谓的商业缩写（business acronyms）。

即使你是缩略语专家，也总有一个新的缩略语你不太了解，所以下面这个列表值得你收藏。

01
比较流行的缩略语

过去这些都是在年轻人间的使用缩写，但现在它们在商务交流中越来越普遍：

• BTW: By The Way

• TBH: To Be Honest

• NBD: No Big Deal

• Def: Definitely

• BC: Because

• OMY: On My Way

• LMK: Let Me Know

• BRB: Be Right Back

• FYI: For Your Information

• IMO: In My Opinion

• ICYMI: In Case You Missed It

• AKA: Also Known As

• ATM: At The Moment

• ASAP: As Soon As Possible

• TYT: Take Your Time

• GTMTA: Great Minds Think Alike

• ATEOTD: At The End Of The Day

• AYW: As You Want/Wish

• IAC: In Any Case

• TL;DR: Too Long, Didn’t Read

  
  

02
比较官方缩略语

“比较官方”的意思是：也许第一类的缩写词在朋友们的沟通中比较常见，它们正在逐步占领商业领域；然而下面这些缩写词就是诞生于办公室的。它们并不是那么不正规，但在你的电子邮件中使用它们是没毛病的，即使你对收件人不是那么了解也可以使用。

• EOM: End Of Message

• EOW: End Of Week

• EOT: End Of Thread

• COB: Close Of Business (Also EOD: End Of Day)

• OOO: Out Of Office

• RSVP: Please Respond

• N/A: Not Applicable

• TBD: To Be Decided

• AWOL: Absent Without Leave

• ETA: Estimated Time Of Arrival

• PTO: Paid Time Off

• PTE: Part-Time Employee

• NWR: Not Work Related

• Re: Referring to

03
用于部门的缩略语

• CEO: Chief Executive Officer

• CFO: Chief Financial Officer

• COO: Chief Operating Officer

• CTO: Chief Technology Officer

• VP: Vice President

• HR: Human Resources

• HRM: Human Resources Manager

• QC: Quality Control

• R&D: Research & Development

• BD: Business Development

• CSR: Corporate Social Responsibility

• PR: Public Relations

• PA: Personal Assistant

• HQ: Headquarters

04
财务缩略语

1. ACCT: Account

2. AP: Accounts Payable

3. AR: Accounts Receivable

4. BS: Balance Sheet

5. CPU: Cost Per Unit

6. CR: Credit

7. DR: Debit

8. EPS: Earnings Per Share

9. FIFO: First In, First Out

10. ROA: Return On Assets

11. ROI: Return On Investment

12. P&L: Profit and Loss

05
市场营销和销售缩略语

在社会化媒体、营销和销售中经常使用这些缩写词。

1. B2B; Business to Business

2. B2C: Business to Consumer

3. BR: Bounce Rate

4. CMS: Content Management System

5. CTA: Call To Action

6. CTR: Click Through Rate

7. CR: Conversion Rate

8. LTV: Lifetime Value

9. CRM: Customer Relationship Management

10. ESM: Email Service Provider

11. KPI: Key Performance Indicator

12. PPC: Pay Per Click

13. PV: Page View

14. RT: Retweet

15. SEO: Search Engine Optimization

16. SM: Social Media

17. SMB: Small to Medium Business

18. SWOT: Strengths, Weaknesses, Opportunities, Threats

19. OC: Opportunity Cost

20. WOMM: Word Of Mouth Marketing

06
技术/科技缩略语

1. API: Application Program Interface

2. CSS: Cascading Style Sheet

3. FTP: File Transport Protocol

4. HTTP: HyperText Transfer Protocol

5. HTTPS: HyperText Transfer Protocol Secure

6. IM: Instant Messaging

7. IP: Internet Protocol

8. ISP: Internet Service Provider

9. OS: Operating System

10. LAN: Local Area Network

11. DNS: Domain Name System

12. XML: Extensible Markup Language

13. UI: User Interface

14. UX: User Interface

15. IT: Information Technology

16. ASCII: American Standard Code for Information Interchange

17. ISO: International Standards Organization

18. ***: Virtual Private Network

19. RSS: Rich Site Summary

20. AI: Artificial Intelligence

把这个单子保存下来，需要的时候可以随时查看。